Introducing the Enel Rio App. Everything you need at your fingertips!
Download the App and log in with your credentials. If you don't have access yet, you can register directly through the App.
If you have any doubts, click on the following link and see how to register: www.enel.com.br/pt/Para_Voce/passo-a-passo-cadastro-site-enel
With the Enel App, you can access a variety of services such as bill payment, payment barcode, consumption history, reporting power outages, reconnection, and much more!
Take advantage and sign up for automatic debit and receive bills via email - making your daily life much easier.
Overview
Enel Rio is a Freeware software in the category System Utilities developed by Enel Brasil S.A.
The latest version of Enel Rio is 10.44, released on 03/22/2024. It was initially added to our database on 10/16/2023.
Enel Rio runs on the following operating systems: Android/iOS.
Enel Rio has not been rated by our users yet.
Pros
- Enel Rio app offers a user-friendly interface that makes it easy to navigate and use.
- The app provides convenient features like bill payments, outage reporting, energy consumption monitoring, and customer service support.
- Enel Rio allows users to track their energy usage in real-time and receive personalized insights to help save energy and money.
- The app sends notifications for any outages or updates on services in the user's area, keeping them informed about their electricity supply.
Cons
- The app may have occasional glitches or technical issues that can affect its functionality.
- Some users have reported delays in receiving notifications or updates on their account status through the app.
- There could be improvements in customer service response times to address queries and concerns promptly.
FAQ
What is Enel Rio?
Enel Rio is a digital platform developed by Enel Brasil S.A to provide customers with access to their electricity account information and online services.
What features does Enel Rio offer?
Enel Rio offers features such as viewing and paying bills online, tracking energy consumption, reporting outages, and requesting services from Enel.
Is Enel Rio free to use?
Yes, Enel Rio is a free platform provided by Enel Brasil S.A for its customers to conveniently manage their electricity accounts.
How can I access Enel Rio?
Customers can access Enel Rio by visiting the Enel Brasil website or by downloading the Enel Rio mobile app on their smartphones.
Can I pay my electricity bills through Enel Rio?
Yes, customers can pay their electricity bills conveniently through the Enel Rio platform using various payment methods.
How secure is Enel Rio for online transactions?
Enel Rio follows strict security protocols to ensure the safety of customer data and online transactions, providing a secure environment for all interactions.
Can I track my energy consumption using Enel Rio?
Yes, customers can monitor their energy consumption patterns and historical data through the Enel Rio platform to help manage their usage more efficiently.
What do I do if I experience a power outage?
Customers can report power outages directly through the Enel Rio platform, enabling quick response and resolution by the Enel team.
Are there customer support services available on Enel Rio?
Enel Rio provides customer support services through various channels, including online chat, email, and phone support for any inquiries or assistance needed.
Can I request additional services from Enel through Enel Rio?
Yes, customers can easily request additional services such as meter readings, installations, or changes through the Enel Rio platform for added convenience.
Screenshots (Click to view larger)
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